A new digital home for bpost

Efficient and user-friendly access to bpost services

Brand & Design StrategyBrand Experience & ActivationBrandTech & Design AutomationDigital Product DevelopmentProduct & Service Design
Brand Strategy & Design
Experience Design
UX & UI
Digital Branding
Brand Driven Innovation
Brand Strategy & Design
Experience Design
UX & UI
Digital Branding
Brand Driven Innovation

Bpost is responsible for the delivery of national and international mail in Belgium and is one of the country's largest civilian employers.

We were charged with relieving the workload in their call centre, and facilitating faster and better answers to their customers' questions.

Based on user surveys and key internal tasks, we optimised the UX of the general bpost website.

Want to explore what we can do for you?
Contact us

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